Hello! We're Adobe. We get emails delivered.

You've probably found this page because you received an email from someone who uses our service. Adobe helps companies get their email to the inbox, without the hassle of managing servers.

Learn more about Adobe

What is adobe-creative-cloud.com?

This domain is used exclusively by Adobe's mailservers for identification, authentication, and bounce processing. If you're spotting the adobe-creative-cloud.com domain in the header of an email you've received (for example within the message ID, the Return-Path, or the DKIM signature) that email was processed via Adobe.

Adobe's rigid no-spam policy

Here at Adobe, we take our sending reputation seriously and we won't allow any senders to use Adobe to send unsolicited messages or spam. Period.
All Adobe customers need to follow key email best practices. You can only send to recipients who agreed to receiving email from you and you can't use Adobe to send to a list that's been purchased or rented from a third party. For a complete overview of our requirements for senders and what kind of emails you can send with Adobe, check out the Privacy Policy section within our Terms of Use.

What to do if you've received spam

If you've received an email from adobe-creative-cloud.com that you believe is unsolicited, please let us know immediately. Simply forward the email to support@adobe-creative-cloud.com so we can investigate. We take every spam report seriously, and if we discover the sender of the email is abusing the adobe-creative-cloud.com domain, we'll disable that user's account from sending any additional email.

Get in touch

If you have any questions, we're here to help. You can reach us at support@adobe-creative-cloud.com